SHIPPING POLICY

Effective Date: [Insert Date]

At Neptune Fashion Store, we’re committed to delivering your order quickly, safely, and efficiently. This Shipping Policy outlines how and when your order will be shipped and what you can expect.

Order Processing Time

  • Orders are processed within 1–2 business days after being placed.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • You will receive an email confirmation with tracking information once your order is shipped.

🌍 International Shipping

We offer international shipping to selected countries. Customs duties, taxes, or import fees may apply and are the responsibility of the customer.

🔁 Failed Deliveries & Returned Packages

If a package is returned due to an incorrect address or if it's unclaimed, we will contact you to arrange re-shipment. Additional shipping fees may apply.

📦 Tracking Your Order

Once your order ships, you’ll receive a tracking number via email. You can track your order at any time using the carrier's tracking portal.

❗ Delays & Issues

While we strive for timely delivery, Neptune Fashion Store is not responsible for:

  • Delays caused by the shipping carrier

  • Lost or stolen packages after delivery confirmation

  • Incomplete or incorrect shipping addresses provided by the customer

If you experience any issues with your shipment, please contact us at [your email]